Payment

To keep everything clear and straightforward for both buyer and seller, here are our payment terms:

All payments are due upon completing your order. If a payment isn't received or is declined, the order will not be processed, and no items will be shipped. Ownership of any unpaid items will be forfeited.

We accept most major credit cards, including PayPal and Google Pay, to make your checkout easy and convenient.

Shipping Policies

At Ace Decor, we offer standard shipping on all orders — with no minimum purchase and absolutely no shipping fees!

If your item is lost during shipping, we will refund the full cost of the item including shipping. If your item arrives damaged, please contact our customer service team right away. We'll work with you to resolve the issue promptly.

We take every reasonable step to protect your order from loss, damage, or destruction during delivery because your satisfaction is our priority.

For more details, please see our full shipping policy.

Return Policy

If you receive the wrong product or an item arrives damaged, please contact us within 7 days of delivery. We'll be happy to assist with a refund or return. You can reach us at sales@acedecorbath.com. Please note, shipping costs for returned items are the responsibility of the buyer.

For more details, please see our full return policy.

Cancellation

You can cancel your order anytime before payment is processed. Once payment is completed, the order cannot be cancelled and the buyer is responsible for the payment.

Complaints

If you have any issues with your order or experience, please contact our support team at sales@acedecorbath.com. While we strive to resolve every case, we cannot guarantee a specific outcome. Each complaint will be reviewed carefully, and we will stay in touch with you throughout the process.

Legalities

At Ace Decor, we carefully inspect all products, packaging, and accessories before they leave our factory. However, damage caused by improper express transportation or rough handling during delivery is not a valid reason for return.

Once you receive your order, please read the product instructions carefully to ensure safe and proper use. The seller is not responsible for any damage resulting from misuse or improper handling.

Any disputes related to the use of this website will be governed by the laws of the site owner's state.

Please note that our billing terms and conditions may change from time to time. By using this website and placing an order, you agree to comply with these terms and conditions.