Tax&shipping

Shipping FAQ

We usually process orders within 0-2 days and then it takes 3-9 days to reach you.

Is shipping free for all orders?

Yes, we offer UPS,FEDEX standard ground shipping.

What shipping companies do you use?

FedEx, UPS

How long does it take for an order to arrive after I place it?

Our current average arrival time is 4-8 days.
Currently, Fedex and UPS are lagging on their performance guarantees. Customers are currently experiencing delays in delivery times and tracking updates. In some cases, customers do not receive their first shipment update until the package reaches its final destination. We apologize for the inconvenience and will do everything we can to ensure your order arrives as soon as possible.

For customized orders, we will take longer, so please be patient with us for 15-20 business days. In some special cases, packages may be delayed and if the package does not arrive within 60 business days, you may cancel your order and receive a full refund.

Do you offer expedited shipping?

At present, expedited shipping services are unavailable. For any urgent requirements, please feel free to reach out to our customer service team or contact us via email at sales@acedecorbath.com.

Can I track my purchase?

Yes, after we ship your order, you will receive an email with the shipping information and you will get the tracking number in the email.

To change or cancel a processed order, please contact our customer service department for assistance.

Can you ship to my address?

We only ship to physical addresses within the contiguous 48 United States. We do not ship to Alaska, Hawaii, APO/FPO addresses or U.S. protectorates. We do not currently ship outside the United States.

If you can complete payment on the page, it means your address is within our shipping area.

Can you deliver my order to a PO Box?

We only deliver to verified physical addresses. We do not deliver to PO Boxes.

About product tax

Do I need to pay extra taxes?

No, you do not need to pay any additional taxes.

By using and purchasing through acedecorbath.com, you agree to our Return & Refund Policy